Foose Performance stands behind the products we sell and the work we perform.
Please read this page in full so you understand what is covered, what is excluded, and how to file a claim if an issue arises.
Foose Performance acts as an authorized retailer for the brands we carry. All parts and accessories sold on this Site or in-shop are subject to the warranty terms set by the original manufacturer — including warranty duration, coverage scope, and any conditions or exclusions.
Manufacturer warranty periods and terms vary by brand and product.
For the exact warranty terms on a specific product, refer to the documentation included with your purchase or the manufacturer's website. Foose Performance can also help you locate this information — just ask.
Important: Foose Performance does not extend, modify, or supplement any manufacturer warranty. Our role is to assist you in processing valid manufacturer warranty claims.
Step 1. Contact our team. Call or email us with your order number (or service invoice number), a description of the issue, and photos or video of the defect if possible.
Step 2. We review and coordinate with the manufacturer. Foose Performance will evaluate your claim, contact the manufacturer on your behalf, and communicate their warranty decision to you. Some manufacturers may require the part to be returned for inspection.
Step 3. Return the defective part (if required). If the manufacturer requires the part back, we will issue you a Return Merchandise Authorization (RMA) number and provide shipping instructions. The same return packaging guidelines from our Shipping & Returns page apply.
Step 4. Receive your replacement or credit. Once the claim is approved, we will ship the replacement part or issue a credit per the manufacturer's warranty terms. Shipping for approved warranty replacements is covered at no cost to you.
We will keep you informed throughout the process. If a manufacturer claim is taking longer than expected, we'll follow up on your behalf.
If a part arrives damaged in shipping or is dead on arrival (DOA), this is handled through our Shipping & Returns process — not the warranty claim process. Please report shipping damage within 48 hours of delivery.
→ For full instructions on reporting damaged or incorrect shipments, see Shipping & Returns — Section 5: Damaged or Incorrect Shipments.
Foose Performance acts as a retailer and does not provide any express or implied warranties beyond those offered by the original manufacturer of the products sold. All products are subject to the warranties, if any, of their respective manufacturers.
To the fullest extent permitted by law, Foose Performance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or failure of any product sold or service performed — including but not limited to vehicle downtime, towing expenses, rental vehicles, lost wages, or lost profits.
In no event shall Foose Performance's total liability exceed the amount you paid for the specific product or service giving rise to the claim.
→ For full liability terms, see Terms & Conditions — Section 9: Limitation of Liability.
If you disagree with a warranty decision, we encourage you to contact us directly so we can work toward a resolution. Warranty-related disputes are subject to the dispute resolution process outlined in our Terms & Conditions, which includes informal resolution, mediation, and binding arbitration in Weld County, Colorado.
→ For the full dispute resolution process, see Terms & Conditions — Section 10: Dispute Resolution.
